Ace the FAA Aircraft Dispatcher Challenge 2026 – Skyrocket Your Career!

The first step for a dispatcher when faced with a situation that requires immediate action is to notify the pilot in command. This is crucial because the pilot in command is ultimately responsible for the safety and operation of the aircraft. By providing the relevant information as quickly as possible, the dispatcher ensures that the pilot can make informed decisions about how to proceed, whether that involves changing the flight plan, executing emergency procedures, or any other necessary actions to address the situation at hand.

In emergency scenarios, timely communication is paramount. The pilot relies on the dispatcher for critical information that may affect the flight's safety, and the dispatcher must act with urgency to relay this information.

While contacting air traffic control, reporting to ground personnel, or informing the chief dispatcher are important steps in aviation operations, they follow after notifying the pilot. The pilot is in the best position to assess the situation directly and coordinate the appropriate responses with other parties as necessary.